南通市DHL国际快递公司 江苏南通DHL国际快递邮寄中心 南通DHL eCommerce Americas 执行官 Lee Spratt表示：“这个快速发展、竞争激烈的电子商务市场的未来演变仍然难以预测，因此公司需要在确保满足客户需求的同时保持敏捷和高效。”“一英里需要相当的关注，因为无论市场如何发展，它都将继续成为客户体验的主要接触点之一。那些能够建立有效的合作伙伴关系以提高其城市交付网络的弹性、投资于*有效的技术以提高生产力、利用数据来建立更好的客户体验以及*重要的是尽可能有效地管理其库存的公司将出现未来充满活力的电子商务市场中的赢家。”
Increasing urbanization is making the last mile of deliverymore complex and critical for the success of e-commerce companies,according to new research by DHL, the world’s leading logisticscompany, and market research company Euromonitor. With over 600million more people forecast to live in urban environments by 2030and new technologies creating opportunities for both serviceenhancement and disruption, online retailers and their logisticspartners are being challenged to embrace bold new approaches inorder to survive and compete. In the white paper, Shortening theLast Mile: Winning Logistics Strategies in the Race to the UrbanConsumer, DHL and Euromonitor have identified the four main trendsthat are shaping urban last mile transportation – localizeddelivery, flexi-delivery networks, seasonal logistics and evolvingtechnologies – and ways in which companies can adapt their supplychains to the changing market environment and achieve competitiveadvantage.
Shortening the Last Mile Info
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“The last mile is increasingly becoming the key battlegroundin the e-commerce supply chain, and companies will have to developtargeted strategies in this area to compete effectively,” saidKatja Busch, Chief Commercial Officer, DHL. “It’s not just abouttransportation, but about companies’ overall approach to managinginventory – getting the right items to the right place at the righttime. DHL is developing focused solutions to help e-commercecompanies reach their end customers and efficiently, fromusing machine learning to better route shipments within cities toadding more automation to our delivery networks.”
